RES201 Accredited Resident Manager Certification (ARM) Training and Examination

Training Site: CBRE - Richmond

6641 West Broad Street, Suite 101

Richmond, VA 23230

October 23 – 28, 2017 • 8:30 a.m. – 5:00 p.m.


Hotel InformationHilton Garden Inn, Richmond/Innsbrook, 4050 Cox Road, Glen Allen, VA 1-866-238-8235.

Hyatt Place, Richmond/Innsbrook, 4100 Cox Road, Glen Allen, VA 1-804-747-9644.

October 23 – 27, 2017

Schedule8:00 a.m. Registration

8:30 a.m. Class begins

10:00 a.m. Morning break

Noon Lunch (1 hour), on your own

2:30 p.m. Afternoon break

5:00 p.m. Class ends

Examination: Saturday, October 28, 2017

8:30 a.m. – 12:30 p.m.

The ARM Certification is regarded as the most recognized credential for residential real estate managers, and the ARM Track experience will get you one step closer to earning it. The ARM Track explores key concepts related to ethical real estate management and reviews the following key competency areas related to effective residential site management: human resources and relationship management, property financial management, maintenance and risk management, and marketing and leasing. ARM Track Courses:

Day 1: Ethics for the Real Estate Manager (ETH800) **

Days 2-5: Managing Residential Properties (RES201)

Day 6: ARM Certification Exam (ARMEXM)

**All three of the courses above are required for the ARM certification and are included in the fee for the ARM track below. If you have previously taken the ETH800 class, please indicate that on the registration form and reduce your fee accordingly in the space provided. (The reduction should be $185 for non-members or $150 for members)

Please check the appropriate item:

Registration Fee:

IREM Member Rate: $1,050.00 

If previously completed ETH800 class: $1,050.00 - $150.00 = $ 900

Non-Member Rate: $1,200.00

If previously completed ETH800 class: $1,200.00 - $185.00 = $1,015

Please make checks payable to: VAHCDO, Attn: Valerie Hill Neal, Post Office Box 797, Newport News, VA 23607. Please submit registration forms and payment no later than October 2, 2017.


CONTACT: Valerie Hill Neal or Carl V. Williamson

Telephone:757-928-2620 Fax: 757-247-6535 email:

SPECIAL NOTE: Please, no taping or video recording.



RES201 Accredited Resident Manager Certification (ARM) Training & Examination

October 23 – 28, 2017 - Richmond, VA

Please complete this form and return along with payment by October 2, 2017 to:


Attention: Valerie Hill Neal

Post Office Box 797, Newport News, VA 23607

Please complete a separate form for each participant: